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First Visit

We are thrilled to have the opportunity to meet you! When you visit, our Front Desk Associates will introduce you to our Treatment Coordinator, who will gather information about why you have come to visit us.Your wishes and goals are an essential part of the planning process.

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First Visit

During the initial visit, you and your family will get to know Dr. Johnston and our Team. Dr. Johnston will do a comprehensive examination, which typically includes photographs and an x-ray. Dr. Johnston will determine:

What orthodontic and esthetic concerns should be addressed.
How long treatment will take.
What the fees for your treatment will be.

You will have the opportunity to ask Dr. Johnston questions and review treatment options. Our goal is to create a specialized treatment plan just for you or your child. Please expect to spend about 60 minutes with us.

The initial consultation is free of charge.

Finance and Insurance Info

One of the first questions patients ask us after we suggest any treatment is: How much will this cost?

The cost of treatment depends on the severity of the patient’s problem. You will be able to discuss fees and payment options before treatment begins. We have payment plans to suit different budgets, including a low-down-payment option. We also accept assignments from most insurance plans, and file the necessary papers to the insurance company. We work hard to make orthodontics affordable.

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Finance and Insurance Info

One of the first questions patients ask us after we suggest any treatment is: How much will this cost?

Through our affiliate, OrthoFi, we can offer incredible flexibility like no one else. Unlike many offices, you choose your initial investment, your monthly payment, and your payment length based on your family situation and your monthly budget. Many patients will pay for the entire treatment upfront in order to get a discount for doing so. Others will pay a larger amount up-front to decrease their monthly payments. Some patients choose to complete their payments during their estimated treatment time, while others will extend payment considerably past that time to lower monthly payments, with no high initial cost. OrthoFi makes it easy for you to tailor your plan! If you have any questions regarding your OrthoFi account, do not hesitate to contact them https://orthofi.com/

Before you start treatment, we will explain the costs to you and offer payment plans to help you cover the expenses your insurance does not cover. If treatment is paid in full at the onset, we can also provide a discount. We accept payments via Visa, Mastercard, American Express, and FLEX/HAS payment options.

Patient Forms (OrthoFi Online Forms)

Our goal is to take the hassle out of healthcare. Insurance and medical forms will be sent to you via email (through our affiliate, OrthoFi), and we have streamlined these forms to make them easy to complete and submit online. We will use these forms to maximize your insurance coverage and offer you the tailored care you deserve.